Fraud Investigator

First Technology Federal Credit Union • Rocklin, CA

3d • Hybrid

About The Position

The Investigator, Fraud analyzes leads for suspicious activity, including those generated from detection software and internal referrals. This position conducts complex investigations (under established monetary threshold) aimed at identifying criminal activities and gathers evidentiary information to maintain comprehensive case files.

Requirements

• Minimum Education: High School Diploma; Bachelor’s degree strongly preferred (preferably in Business Administration, Criminal Justice or other related fields of study)
• Minimum 3 years’ experience supporting and/or conducting investigations, proactive fraud detection, risk management, testing and monitoring, and management reporting within a financial institution
• Ability to establish credibility, create partnerships, and build relationships with all levels
• Ability to organize, analyze, and interpret data to make recommendations compatible with credit union standards and regulatory requirements
• Advanced knowledge in law enforcement, legal, and compliance practices related to prevention, investigation, and prosecution of financial crimes
• Familiar with financial industry products and services
• Knowledge of fraud schemes, investigation strategies, report writing, interviewing techniques, fraud monitoring software, SAR filing, and fraud trend forecasting
• Working knowledge of current State and Federal laws and regulations
• Working knowledge of Microsoft Office Suite
• Proficiency with Fraud Case Management software

Nice To Haves

• CFE preferred

Responsibilities

• Coordinate investigations with other investigators, law enforcement and financial institutions
• Partnering with Bank Secrecy Act team to refer cases for Suspicious Activity Reports
• Review suspicious and fraudulent activity to determine optimal resolution, including member liability and criminal filings
• Document and report evidence and filings, prepare files for police reports with law enforcement agencies, and prepare for and attend court proceedings
• Monitor fraud risk tools escalations and assist in the updating of detection and analytics tools, internal policies, and procedures
• Review and analyze escalations from Fraud Specialists, branches, internal audit, contact center, and other departments throughout the credit union
• Observe industry trends to develop and enhance areas of exposure, increased risk, and insufficient controls
• Forecast how fraud events related to a breach or compromise will affect the portfolio
• Build and maintain relationships with financial institutions providing support to counterparties and can act as intelligence support and coordinate investigations
• Perform root cause/incident analysis for specific fraud events and near misses

Benefits

• Traditional medical, dental, and vision coverage
• 401K matching up to 5% per pay period
• Paid Time Off: You’ll accrue up to 15 vacation days in your first year. In addition, you’ll receive 40 hours of sick time and 3 personal days, which refresh annually
• 11 paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED