AWM, Marcus by Goldman Sachs, Fraud Product Lead, Vice President - Richardson, TX

Goldman Sachs • Richardson, TX

6h

About The Position

Across Wealth Management, Goldman Sachs helps empower clients and customers
around the world to reach their financial goals. Our advisor-led wealth
management businesses provide financial planning, investment management, banking
and comprehensive advice to a wide range of clients, including ultra-high net
worth and high net worth individuals, as well as family offices, foundations and
endowments, and corporations and their employees. Our direct-to-consumer
business provides digital solutions that help customers save and invest. Across
Wealth Management, our growth is driven by a relentless focus on our people, our
clients and customers, and leading-edge technology, data and design.

As the online consumer banking business of Goldman Sachs, Marcus operates as a
digital bank, providing high-yield savings accounts and Certificates of Deposit
(CDs) directly to individual consumers. Marcus combines Goldman Sachs' over 150
years of expertise with intuitive digital experiences, focusing on value,
transparency, and simplicity for its millions of customers, and is recognized as
the largest pure online bank, delivering a fully digital experience without
physical branches.

Are you a visionary, consumer-oriented product leader eager to apply your
strategic analytical and creative skills to define and deliver breakthrough
financial products and frictionless customer experiences? Goldman Sachs is
seeking a Vice President, Fraud Product Management, to join and lead within the
growing Product team in the Assets & Wealth Management Division. The ideal
candidate is an exceptionally resourceful and seasoned leader with a proven
track record of defining and launching highly successful products, leading and
mentoring Product teams, and driving strategic decision-making across complex
cross-functional groups at an executive level.

As a Vice President, Fraud Product Management, you will be responsible for
defining the strategic vision and overseeing the implementation of comprehensive
fraud controls throughout the end-to-end customer lifecycle, including account
opening, transaction initiation, and servicing. You will engage with and
influence key senior stakeholders across business, product, engineering, and UX
teams to develop, prioritize, and own the strategic product roadmap for a
significant portion of Marcus's offerings. You will lead the Product development
process, guiding teams to deliver innovative features and functionality, and
establishing and measuring key metrics to ensure a best-in-class customer
experience across our web and mobile properties.

This is a critical opportunity to drive significant strategic impact in the
industry – shaping the future of financial products by delivering exceptional
value to the customer through delightful UX and thoughtfully curated features.
In this leadership role, you will join a team committed to superior customer
experience, operating at a fast pace to strategically enhance and expand the US
Deposits product line.

Requirements

• Minimum of 7 years of progressive product management experience in a fast-paced, agile product development environment, with a significant portion in a leadership capacity.
• Extensive experience working in fraud prevention and/or detection, with a deep understanding of industry best practices and emerging threats.
• Proven track record of leading and mentoring teams, managing complex product portfolios, and successfully launching impactful products at scale.
• Demonstrated ability to influence and manage senior stakeholders across various functions.
• Proficient in product management tools and methodologies (e.g., JIRA, Confluence, road mapping software).
• Bachelor's Degree required.

Nice To Haves

• MBA or advanced degree in a relevant field.
• Strong understanding of technical architectures and systems, with experience in technical product management.
• Prior consumer banking/financial services experience, particularly within deposits or payments.
• Experience with large-scale enterprise product launches or transformative initiatives.
• Deep understanding of the regulatory landscape within financial services.

Responsibilities

• Lead and mentor cross-functional teams to define, design, and deliver innovative, market-leading products and experiences across the entire customer lifecycle.
• Drive the strategic definition of product features, build executive consensus among senior stakeholders, and oversee partnerships with engineering and design to deliver high-quality, impactful experiences.
• Champion advanced analytical approaches to customer feedback, translating complex insights into strategic product initiatives and long-term pipeline development.
• Proactively identify and evaluate emerging industry trends, competitive landscapes, and technological advancements to shape and influence the overall product roadmap and strategic vision.
• Provide strategic guidance and oversight for feature definition, user story development, and agile ceremonies, ensuring alignment with overarching product strategy and business objectives.
• Foster deep collaboration across product management, design, and engineering teams to ensure a cohesive and superior end-to-end customer experience.
• Cultivate strategic relationships with key customers, partners, and internal stakeholders to gather insights and drive product innovation.
• Strategically own, define, and evolve a comprehensive fraud product roadmap, ensuring alignment with broader business goals, driving key performance indicators, and delivering a world-class customer experience.

Benefits

• Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here [https://www.goldmansachs.com/careers/discover/2022-Benefits-Summary-US.pdf].

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level