Vibee - Fraud Risk Lead

Insomniac Events•Las Vegas, NV

1d•Onsite

About The Position

Vibee builds unforgettable destination experiences for fans around the world. Founded by Live Nation, the world’s leading live entertainment company, and Insomniac, Vibee provides fans the opportunity to immerse themselves in the best music and entertainment events on land and sea. From curated activations to bespoke festival packages, Vibee creates transformative moments in the most sought after destinations. The Fraud Risk Lead is responsible for conducting a focused, end-to-end review of fraud risk across the e-commerce business. This role will assess current controls, investigate identified or suspected fraud activity, and establish practical monitoring and reporting mechanisms to reduce future exposure. Operating with a high degree of autonomy, this role partners closely with Operations, Finance, Fan Experience, and Legal (as needed) to deliver clear findings, actionable recommendations, and immediate risk mitigation. This is a hands-on role designed to stabilize, assess, and strengthen fraud management practices during a defined period of elevated risk or organizational change. This position is full time in our Las Vegas, NV office.

Requirements

7-10+ years of experience in fraud risk, investigations, compliance, or operational risk management
Strong experience conducting fraud reviews in fast-moving, consumer-facing or transaction-heavy environments
Proven ability to independently assess complex processes and translate findings into practical solutions
Comfortable operating in ambiguity and delivering results within a defined, short-term engagement
Excellent written and verbal communication skills, with experience presenting to senior leadership
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Vibee for a visa.

Responsibilities

Fraud Review & Risk Assessment Conduct a comprehensive review of fraud risk across business processes, including transactions, refunds, chargebacks, account activity, and third-party interactions
Identify patterns, vulnerabilities, and control gaps contributing to fraud exposure
Evaluate the effectiveness of existing fraud prevention tools, workflows, and policies
Investigation & Case Management Lead investigations into suspected or confirmed fraud cases, including root-cause analysis
Develop and apply consistent investigation methodologies and documentation standards
Partner with internal teams to gather data, validate findings, and determine appropriate actions
Support escalation and resolution processes, including coordination with Legal or external partners when required
Monitoring & Controls Design and implement short-term fraud monitoring processes, dashboards, or reporting mechanisms
Define clear thresholds, alerts, and review cadences to support ongoing oversight
Recommend pragmatic control improvements that balance risk mitigation with operational efficiency
Reporting & Recommendations Synthesize findings into clear, executive-ready summaries and recommendations
Provide regular updates on risk levels, trends, and investigation outcomes
Deliver a final readout with prioritized recommendations, including immediate fixes and longer-term considerations
Cross-Functional Partnership Work closely with Operations, Finance, Customer Support, and Technology teams to ensure findings are actionable
Support change management by clearly explaining risk, rationale, and impact of recommended controls
Act as a subject-matter expert on fraud risk during the contract period
Other job related duties as assigned