Freight Claim Specialist

BeallsBradenton, FL
1d

About The Position

To support Transportation and its customers throughout the company for assigned duties related to freight claims management. Coordinate and communicate between Transportation, 3rd Party carriers, Distribution Centers (DC’s), Supply Chain, Merchandise Vendors,Merchandising, and Accounts Payable (AP) to meet the requirements of their unique business needs .

Requirements

  • 2+ years of Business Process experience required.
  • Ability to work under time constraints and deadlines and make decisions.
  • Must have excellent organizational skills.
  • Must possess excellent written and verbal communication skills with fluency in English.
  • Ability to multi-task.
  • Ability to participate in meetings.
  • Analytical and problem-solving skills are required.

Responsibilities

  • Review and creation of Claims and Charge backs.
  • Dispute of Debit memos that have come in from AP.
  • Assist in Department development.
  • Foster strong working relationships with Transportation, AP, DC’s and 3rd Party carriers.
  • Assist and collaborate in procedural decision making and effective communication with all stakeholders to include but not limited to, claims processing, financial vendor dispute resolution and vendor claim settlement.
  • Debit Memo Review and reconciliation on short paid merchandise invoices.
  • Assist in Chargeback process.
  • Assist group in developing an efficient process for identifying and reporting compliance errors.
  • Collaborate on updates to Bealls policies and procedures and communication of updates to the appropriate persons or vendors.
  • Responsible to follow established processes to create freight claims on a timely basis.
  • Over/short/damage claims on shipments from vendors to the DCs
  • Chargebacks to merchandise vendors for BOL non-compliance and Bealls’ freight routing guidelines.
  • Collaborate with consolidators on 2nd leg load corrections
  • Provide assistance, guidance and oversight for scanning of inbound sortation reports
  • Perform other duties as assigned ( these could be in different departments.)
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