Front Desk Admin

Low Country Physical Therapy

1d • $14 - $15 • Onsite

About The Position

We are interviewing Front Desk Admins for full-time position for our clinic. We invite you to join a cohesive, highly reputable team with a mission to care for our patients, each other and the community.
Company Story
Low Country Physical Therapy is a physical therapist-owned private practice in the Murrells Inlet area since 2005. We are housed in two locations; we are honored that our patients return and refer their friends and family. The public continues to vote for our clinic as the #1 physical therapy clinic year after year! Plus, we are within walking distance of the beach and close at 1:00 PM on Fridays!
Job Overview & Work Site
Our Front Desk Administrators are the first face of Low Country Physical Therapy which requires exceptional customer service by greeting and checking patients in and out in a friendly and timely manner. Responsibilities include but are not limited to, collecting money, scheduling appointments, preparing paperwork for therapists, and ensuring the flow of the front office runs smoothly. The Front Desk Administrator assists in the scheduling process of new physical therapy referrals and coordinates the start of the patients’ physical therapy care with the staff and the referring providers office. They are responsible for maintaining the productivity of the staff through proper distribution of visits according to staff ratios and serve as the liaison with other medical staff members and administrators.

Requirements

• Proficient with Microsoft Office Products including Word, Excel, and Outlook Applications
• Highly organized and time management skills
• Flexible with daily tasks, proactive, work under deadlines, maintain critical thinking skills, and adaptability
• Possess strong interpersonal skills when dealing with patients and co-workers, takes initiative and good judgement
• Must be detail oriented
• Must possess strong customer service skills (phone and in person)
• Proficient typing skills (at least 50wpm)
• Must be a high school graduate
• 1 – 2 years working in a front office environment
• Motivated team player, good work attitude, proactive in nature, and requires minimal supervision

Nice To Haves

• some college or healthcare technical school a plus
• Previous experience working in a healthcare setting is ideal

Responsibilities

• greeting and checking patients in and out in a friendly and timely manner
• collecting money
• scheduling appointments
• preparing paperwork for therapists
• ensuring the flow of the front office runs smoothly
• assists in the scheduling process of new physical therapy referrals
• coordinates the start of the patients’ physical therapy care with the staff and the referring providers office
• responsible for maintaining the productivity of the staff through proper distribution of visits according to staff ratios
• serve as the liaison with other medical staff members and administrators

Benefits

• Medical/Dental/Vision insurance
• 401K with 50% employer match up to 6% per check
• Paid holidays
• Paid time off
• Full-time benefit options start at 30 hours per week
• Company-paid employee life insurance
• Voluntary life insurance options
• Short and long-term disability options
• Employee assistance program (including mental health services)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED