Front Desk Admin
About The Position
We are interviewing Front Desk Administrator's for our Full-Time Outpatient position in Sebring, FL. We invite you to join a cohesive, highly reputable team with a mission to care for our patients, each other, and the community. Company Story Delivering clinical excellence for over 25 years. Advance Rehabilitation Management Group (ARMG) is a physical therapist-owned company that has been providing exceptional rehabilitation services since 1998. We work together. We have a strong, collaborative team of therapy professionals committed to working together. If you are searching for a fantastic team to join and develop your clinical skills with, we would love to support you. Clinicians should work in an environment where they feel valued, heard, and equipped to grow in their careers. Our patients are what drives us. We treat each patient as we would want ourselves and our families to be treated. We are committed to providing the most personalized and skilled physical therapy service possible in a warm and friendly environment. Do your best work while living your best life! Job Overview & Work Site Responsibilities: The Front Desk Admin will work primarily in the role of customer service by greeting and checking in/outpatients in a friendly manner, collecting co-pays, verifying insurance coverage, and scheduling and confirming patient appointments. The Front Desk Admin will process new therapy referrals, coordinate the start of care with the therapy staff and contracted agency, and ensure timely starts of care for new patients. The Front Desk Admin will also be responsible for helping to maintain productivity of the staff through proper distribution of visits according to established staffing ratios with support staff and will serve as a liaison with other non-therapy agency staff members and administrators.
Requirements
- Proficient with Microsoft Office Products including Word, Excel, and Outlook Applications
- Highly organized and schedule driven
- Flexible with daily tasks
- Ability to deal with stress, work under deadlines and maintain critical thinking skills
- Possess strong interpersonal skills (to deal with co-workers, clients and patients), initiative, and good judgment
- Must be detail oriented
- Must possess strong customer service skills (phone and in person)
- Proficient typing skills
- Must be a high school graduate
- 1 – 2 years working in a front office environment
- Motivated team player, good work attitude, proactive in nature, and requires minimal supervision
Nice To Haves
- some college or healthcare technical school a plus
- Previous experience working in a healthcare setting is ideal
Responsibilities
- greeting and checking in/outpatients in a friendly manner
- collecting co-pays
- verifying insurance coverage
- scheduling and confirming patient appointments
- process new therapy referrals
- coordinate the start of care with the therapy staff and contracted agency
- ensure timely starts of care for new patients
- helping to maintain productivity of the staff through proper distribution of visits according to established staffing ratios with support staff
- serve as a liaison with other non-therapy agency staff members and administrators
Benefits
- Medical/Dental/Vision insurance
- 401K with 50% employer match up to 6% per check
- Paid holidays
- Paid time off
- Full-time benefit options start at 30 hours per week
- Company-paid employee life insurance
- Voluntary life insurance options
- Short and long-term disability options
- Employee assistance program (including mental health services)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
