Front Desk Admin

Advance Rehabilitation Management Group•Sebring, FL

1d•Onsite

About The Position

We are interviewing Front Desk Administrator's for our Full-Time Outpatient position in Sebring, FL. We invite you to join a cohesive, highly reputable team with a mission to care for our patients, each other, and the community. Company Story Delivering clinical excellence for over 25 years. Advance Rehabilitation Management Group (ARMG) is a physical therapist-owned company that has been providing exceptional rehabilitation services since 1998. We work together. We have a strong, collaborative team of therapy professionals committed to working together. If you are searching for a fantastic team to join and develop your clinical skills with, we would love to support you. Clinicians should work in an environment where they feel valued, heard, and equipped to grow in their careers. Our patients are what drives us. We treat each patient as we would want ourselves and our families to be treated. We are committed to providing the most personalized and skilled physical therapy service possible in a warm and friendly environment. Do your best work while living your best life!

Requirements

Proficient with Microsoft Office Products including Word, Excel, and Outlook Applications
Highly organized and schedule driven
Flexible with daily tasks
Ability to deal with stress, work under deadlines and maintain critical thinking skills
Possess strong interpersonal skills (to deal with co-workers, clients and patients), initiative, and good judgment
Must be detail oriented
Must possess strong customer service skills (phone and in person)
Proficient typing skills
Must be a high school graduate
1 – 2 years working in a front office environment
Motivated team player, good work attitude, proactive in nature, and requires minimal supervision

Nice To Haves

some college or healthcare technical school a plus
Previous experience working in a healthcare setting is ideal

Responsibilities

The Front Desk Admin will work primarily in the role of customer service by greeting and checking in/outpatients in a friendly manner, collecting co-pays, verifying insurance coverage, and scheduling and confirming patient appointments.
The Front Desk Admin will process new therapy referrals, coordinate the start of care with the therapy staff and contracted agency, and ensure timely starts of care for new patients.
The Front Desk Admin will also be responsible for helping to maintain productivity of the staff through proper distribution of visits according to established staffing ratios with support staff and will serve as a liaison with other non-therapy agency staff members and administrators.