Front Desk Administrator

Johns Manville•Littleton, CO

1d•Onsite

About The Position

Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy. A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments. This is the base salary pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus. Position Overview: The Receptionist is responsible for greeting and directing all visitors, including clients, job candidates and customers. The receptionist also acts as back up to the telephone operator.

Requirements

High School diploma or GED
Previous office and medium to high volume phone experience a plus
Multi-phone experience a plus
Strong interpersonal, verbal and written communications skills
Proficient in Microsoft Word, Excel, PowerPoint, Outlook
Minimal travel may be required (0 -10 days per year)
Work environment is typical of an office setting

Responsibilities

Manage the company lobby area
Greet and direct all visitors, including vendors, clients, job candidates and customers
Ensure completion of paperwork, sign-in and security procedures
Use paging system, as needed, to locate employees and announce emergency alarms
Process all incoming calls and call 911 when requested by the emergency action personnel
Notary of documentation
Coordinate site tours
Employee update reporting
Safety reporting for plant
Maintain Welcome Board in Lobby
Back up telephone operator as needed
Answer, transfer and direct incoming calls using a computerized database for information access
Provide routine information upon request and keep up to date with daily campus activities to provide callers with current information
Schedule conference rooms and set up video conference calls, as necessary.
Ensure accuracy of employee computerized database and notify ITD security process of updates
Instruct employees on how to use telephone in respect to international, video and conference calls
Relay instructions and assist with new staff training
Receive emergency calls, forward calls to appropriate departments, and ensure callers reach appropriate people.
May be required to perform other duties as assigned.

Benefits

Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid.
Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance.
JM sponsors a 401(k) plan which includes a sizeable company match.
JM offers paid vacation and also provides paid sick and parental leave for eligible employees.
Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage.
Supplemental life insurance and accidental death and dismemberment insurance are available as well.
The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account.
JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.
Johns Manville supports employee growth with vast educational opportunities and a company-wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company’s succession planning process.
Johns Manville also offers soft and hard skills training facilitated by internal and external presenters.
Our talent management team prioritizes the holistic growth of our workforce.