Front Desk Agent
About The Position
Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state and leaders of business and industry. A multi-million-dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations and award-winning cuisine that have defined Omni William Penn for decades. The Grande Dame is now hiring for a Front Desk Agent! Come and join the #1 Hotel in the City of Pittsburgh and her Team!
Requirements
- Previous hotel experience preferred, customer service experience required.
- We hire for a can-do and positive attitude and will train for skill!
- Applicant must be flexible and able to work am, pms, weekends and holidays.
- This position is all shifts, including AM's.
- Typing skills and computer experience preferred.
- This position requires standing and walking throughout shift.
Responsibilities
- This person would be responsible for delivering A+ service and exceeding the expectation of our guests with every contact.
- Responsibilities include checking guests in and out of the hotel; offering information regarding hotel services and amenities; giving directions; providing dining and entertainment options both in person and over the phone and problem solving with for guest needs.
- Exceed our guests expectations with every contact!
Benefits
- Competitive wages
- Discounted Associate Room Rates
- Free Employee Meals
- A great family of co-workers
- Work for the most prestigious Hotel in Pittsburgh!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
