Front Desk Agent | Atlanta Le Meridien

SHANER • Atlanta, GA

4d • Onsite

About The Position

Shaner Hotels has an amazing opportunity for you at our beautiful Le Meridien, located in suburban Atlanta (Dunwoody, GA), a Marriott branded hotel, part of the Perimeter Center. Located just steps away from the Perimeter Mall, this boutique hotel offers on-site dining at the Portico Global Cuisine. We offer a state of the art fitness center, poolside cabanas and and over 10,000 sq. feet of meeting spaces. Start your hospitality career with the award-winning Shaner Hotels!

Requirements

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Resolve discrepancies on the room status report with Housekeeping.
• Other duties as assigned.

Nice To Haves

• Previous hotel experience
• Computer experience
• Bilingual English/Spanish

Responsibilities

• Provide superior guest services including check-in/check-out hotel guests courteously and efficiently
• Process all payments according to established hotel requirements
• Provide information and services to any guest or visitor in a friendly, professional manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED