Hotel Front Desk Agent

Buffalo Lodging Associates, LLC • Lincoln, RI

6h

About The Position

We are currently looking for a Front Desk Agent to join our Team!  The Hampton
Inn by Hilton-Coventry/Warwick area is centrally located in Rhode Island.  We
are near I-95 and walking distance to many restaurants for our guests to enjoy.
T.F. Green Airport and downtown Providence are less than 20 minutes away.  Our
hotel has 124 guest rooms and we offer a daily free hot breakfast to all our
guests.  The Hampton Inn by Hilton is one of the 50 hotel properties owned and
managed by the award-winning hotel management company, Buffalo Lodging
Associates.

The Front Desk Agent is the face of the hotel, and provides superior service to
all guests.

Responsibilities

• Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
• Handles cash, credit card information and goods at the property
• Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
• Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system.  Updates and cancels reservations in the system as requested by the guest.

Benefits

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees