Front Desk Agent for Springhill Suites & TownePlace Suites - Steamboat Springs, CO

Midas Hospitality • Steamboat Springs, CO

20h

About The Position

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Springhill Suites & TownePlace Suites located in Steamboat Springs, CO. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.

Requirements

• Previous experience as a Front Desk Agent is preferred
• Experience in a customer service industry is required
• Either AM or PM shift availability is required 7am-3pm, 3pm-11pm. Weekend Availability is required.

Responsibilities

• Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
• Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
• Keeps records of room availability and guests' accounts.
• Computes bill, collects payment, and makes change for guests.
• Makes, confirms, and cancels reservations.
• Provides elevated services to our guests at all times.

Benefits

• Growth and development tools and access to learning
• Robust PTO policies
• Medical/Dental/Vision Coverage
• 401k matching
• Employee Assistance Program
• Discounted products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees