Front Desk Associate

Gold's Gym•Watsonville, CA

2d•$17•Onsite

About The Position

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required. Current CPR Certification is required. Apply Today! We Offer Competitive pay Training programs Employee discounts and perks Promotion opportunities Fitness-minded workplace culture Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent) Plus, additional perks!

Requirements

Excellent customer service skills
Ability to communicate effectively with both staff and members
Ability to multi-task

Responsibilities

Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
Personally checks each member into the gym using the proper check-in procedures
Register all guests into the gym using proper registration procedures
Provides new guests with a tour of the gym and helps answer questions about current membership options
Assists guests with purchasing a new membership
Answers phone in a professional and courteous manner and uses proper phone greeting techniques
Processes retail and concession sales
Cleans and maintains the front desk area