Front Desk Attendant - Williamsburg Lodge

Colonial Williamsburg FoundationWilliamsburg, VA
12d

About The Position

The Front Desk Attendant assists guests efficiently, courteously and professionally in all front office related functions including registration, cashiering and information.

Requirements

  • Must be available to work all shifts including days, nights, weekends, and holidays
  • Some front desk or guest relations experience preferred
  • High school diploma or G.E.D.
  • Full time position
  • Ability to handle cash handling duties
  • Flexibility to include availability on short notice
  • Excellent public contact and organizational skills
  • Effective oral and written communication skills
  • Demonstrate the ability to: (1) Handle guest complaints with professionalism and tact. (2) Work effectively under pressure (3) Stand for extended periods (4) Respond quickly and professionally to situations (5) Manage paperwork efficiently

Nice To Haves

  • Some front desk or guest relations experience preferred

Responsibilities

  • Maintains a high standard of service and hospitality at all times.
  • Trains new employees.
  • Performs other duties as required.
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