Trailer Village RV Park Front Desk Clerk
About The Position
The opportunity Delaware North Parks and Resorts is hiring a full-time Front Desk Clerk to join our team at Yavapai Hotel in Grand Canyon, Arizona. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team. Pay $16.00 - $16.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . What we offer Health, dental, and vision insurance 401 (k) with company match Paid vacation days and holidays Paid parental bonding leave Tuition or professional certification reimbursement Weekly pay 50% off food in our restaurant, tavern, coffee shop, and deli 20% off retail and grocery items Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide Available for full-time, year-round team members Life at the Grand Canyon Every day can be an adventure when you live and work at Grand Canyon National Park. Join our global team helping guests enjoy this natural wonder. Whether you want to work for a season or make the Grand Canyon your home, we have opportunities for anyone wanting to live and work in a National Park! Variety of low-cost housing available for $50 - $75/ week, including wi-fi, satellite TV, and all utilities Free laundry facilities Healthy work-life balance Community recreation center with a gym and monthly outings Tons of activities with the South Rim of the Canyon only minutes away, including camping, hiking, river rafting, stargazing, and museums Weekly trips and outings What will you do? Greet and register guests via a centralized registration system and coordinate with housekeeping as needed Manage cash and credit card transactions while keeping accurate paperwork Resolve small guest issues immediately, delivering items to guests as needed Monitor and balance the daily figures, post room and tax charges on guest accounts More about you Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial Ability to multitask, function in a professional manner under pressure from guests and supervisors No high school diploma or GED required Physical requirements Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts Shift details Days Evenings Holidays M-F Weekends 8hr shift OT as needed
Requirements
- Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
- Ability to multitask, function in a professional manner under pressure from guests and supervisors
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
- No high school diploma or GED required
Responsibilities
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
- Manage cash and credit card transactions while keeping accurate paperwork
- Resolve small guest issues immediately, delivering items to guests as needed
- Monitor and balance the daily figures, post room and tax charges on guest accounts
Benefits
- Health, dental, and vision insurance
- 401 (k) with company match
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition or professional certification reimbursement
- Weekly pay
- 50% off food in our restaurant, tavern, coffee shop, and deli
- 20% off retail and grocery items
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
- Variety of low-cost housing available for $50 - $75/ week, including wi-fi, satellite TV, and all utilities
- Free laundry facilities
- Healthy work-life balance
- Community recreation center with a gym and monthly outings
- Weekly trips and outings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
