Front Desk Clerk

KMRG, LLC•Cleveland, OH

7d•Onsite

About The Position

We are seeking an experienced Front Desk Clerk to support the Department of Justice (DOJ) U.S. Attorney’s Office (USAO), Northern District of Ohio (NDOH). Your scope of work focuses on providing comprehensive clerical and administrative support and ensuring efficient front desk operations. This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security. Apply today!

Requirements

Proficiency in Microsoft Office programs (e.g., Word, PowerPoint, Excel, Outlook, SharePoint, etc.)
Excellent written and oral communication skills
U.S. citizenship required as it supports the U.S. federal government
High diploma or equivalent required

Nice To Haves

Clerical experience preferred
Customer service experience preferred
Detail-oriented and organized
Bachelor’s degree preferred

Responsibilities

Provide highly professional and courteous interactions with district staff and visitors to the USAO
Maintain a professional appearance and neat and organized workspace
Manage the USAO visitor management program by logging visitors through the web-based visitor management system
Facilitate the arrival of visitors and notify district hosts
Engage with all visitors in a highly professional manner
Receive, transfer, and dispatch all incoming calls in accordance with district procedures
Process facilities support request tickets
Maintain files and other documentation related to the use of the district’s government vehicles
Maintain district supply room and identify items for replacement as needed
Process all incoming and outgoing mail in accordance with district policy and procedures
Work effectively in applications such as Microsoft Office Suite (e.g., Word, Excel, Outlook, and SharePoint)
Navigate internal web-based programs
Use, understand, and maintain directories, personnel lists, and other guides and references
Refer questions to appropriate parties within and outside of the USAO
Meet and deal with people in a courteous and tactful manner
Operate a multi-line telephone system and voice mail system
Use a personal computer using a standard typewriter-style keyboard with additional function keys
Produce a wide range of documents