Front Desk Concierge
About The Position
Emprime Solutions LLC is a provider of concierge services, specializing in luxury residential apartments across New Jersey and Pennsylvania. We pride ourselves on delivering exceptional service and creating memorable experiences for our residents. As we continue to expand, we remain committed to upholding our stellar reputation for professionalism and quality. Our dedicated employees are the cornerstone of our success, and we deeply value their hard work and commitment, as they are the face of our company. We are seeking multiple enthusiastic and flexible Front Desk Concierges to join our team! As a concierge, you will be the first point of contact for our guests, providing exceptional customer service while maintaining a welcoming environment. We are seeking individuals who are punctual, possess a positive attitude, and excel in communication, ensuring a welcoming and professional experience for all.
Requirements
- Prior experience in customer service, hospitality, or a front desk role is required.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours.
- Must be detail-oriented, organized, and able to multitask.
- Friendly, approachable, and professional demeanor.
- Strong problem-solving abilities and ability to stay calm under pressure.
- Clean and well-polished appearance, with a professional business attire standard. This includes a blazer, shirt and tie along with slacks and dress shoes.
Responsibilities
- Greet guests and visitors in a friendly, professional manner.
- Provide information about the facility and services.
- Answer phone calls and respond to inquiries.
- Assist with guest check-ins and check-outs.
- Maintain the security of the premises by monitoring access points.
- Perform administrative tasks as needed, including managing reservations and scheduling appointments.
- Ensure cleanliness and organization of the front desk area.
- Handle guest requests, complaints, or concerns promptly and effectively.
Benefits
- Competitive salary
- Flexible schedule
- Training & development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
