Front Desk Coordinator - Center Support Specialist
About The Position
The Central Support Specialist works with management teams to ensure the efficient coordination of patient services and administrative office duties of our outpatient physical therapy centers within their scope of responsibility (between 5 and 12 centers). The Central Support Specialist also ensures the highest level of customer service is provided to patients and their families, customers, co-workers, and managers. This position will also support job training for newly hired patient service specialists, as well as updates on policies and procedures, new technology, and enhancements.
Requirements
- High school diploma or GED
- Healthcare Experience
- Previous Leader Experience
Responsibilities
- Provides, at a minimum, all essential functions of the patient service specialist job
- Assist revenue cycle manager (RCM) with training and supporting all front desk staff
- Ensure patient records are maintained and organized according to our company policy
- Verify patients' insurance eligibility and authorizations as needed
- Support ongoing training of existing staff
- Travel to each center as needed
Benefits
- Generous PTO to maintain a healthy work-life balance
- Comprehensive medical/RX, health, vision, and dental plan offerings
- Company-matching 401(k) retirement plans as well as life and disability protection
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
