Front Desk Coordinator

Flexjet•Cleveland, OH

7d•Onsite

About The Position

Our Front Desk Coordinator will greet and assist a diverse group of internal and external clients via email, phone calls, and face-to-face interaction. This position is a crucial role at our Global Headquarters facility and ensures the highest level of service & attention to detail to all clients and processes.

Requirements

Excellent interpersonal, verbal, written, and presentation skills, with the ability to build rapport across all organizational levels.
Associate's degree (A. A.) or equivalent from two-year college or technical school; 1-2 years of customer service experience in a high-end service industry; or equivalent combination of education and experience
Experience with basic office administrative procedures with knowledge of use and operation of standard office equipment
Must have knowledge of a variety of computer software applications including Microsoft Word, Excel and Outlook
Strong interpersonal, verbal/written, and presentation skills are necessary to perform job at the expected level
Successful candidate must be able to respond calmly and handle many customer demands in a fast paced environment
Must possess a passionate attention to detail and the ability to work in a team atmosphere
Perform in a high paced business environment
High ethical standards and integrity, along with a proven ability to pivot when necessary.
Exceptional attention to detail.

Responsibilities

Maintain and direct a high volume of incoming calls appropriately
Greet incoming clients and ensure they are directed to where they need to go and who they are meeting with in a friendly manner
Answer basic inquiries, route calls to appropriate personnel and take messages as necessary
Maintain schedule for on-site conference rooms
Mail room functions
Create badges for new employees
Stocking Coffee areas
Order catering/office supplies
Provide administrative support as needed
A variety of other related duties as requested