Front Desk Coordinator
About The Position
We're excited to welcome a positive, friendly, and motivated full-time Front Desk Coordinator to our growing team in Cartersville, GA! A Smile 4U is a privately owned dental practice with locations in Cartersville, Decatur, East Point, Dalton, and Hiram. We offer a wide range of specialties under one roof-including general dentistry, pediatric dentistry, and oral surgery-using advanced, state-of-the-art equipment and scheduling technology. We proudly serve both pediatric and adult patients, and we're committed to creating a welcoming environment and delivering an outstanding, memorable experience for every patient.
Requirements
- High School or Technical College diploma.
- Minimum of 6 months of experience in a dental office.
- Strong interpersonal and communication skills to establish and maintain positive working relationship.
- Customer service oriented with attention to detail, multitasking and organizational skills.
- Reliable, punctuality, and collaborative team player.
- Dental experience required
Responsibilities
- Greet and check in patients in a friendly and professional manner
- Check out patients and schedule follow-up appointments as needed
- Answer and respond to phone calls and in-person inquiries professionally and courteously
- Accurately enter and update patient information in the practice management software
- Verify and process patients' dental insurance (PPO and Medicaid), ensure insurance information is accurately added to patient accounts, and prepare claims for the billing team
- Obtain and review insurance benefit breakdowns for patients when not previously completed
- Review and discuss treatment plans with patients
- Review the daily schedule and confirm upcoming appointments to help maintain a full schedule and support office productivity
- Assist with recall lists, missed or canceled appointments, and treatment plan follow-ups
- Maintain daily service and clinic logs
- Work collaboratively with the team to enhance operational efficiency and improve patient experience
- Monitor and manage front office supply inventory to ensure adequate stock levels
Benefits
- Full-time team members qualify for Medical, Dental, and Optical Insurance after 90 days
- Unique opportunity to work in a multi-specialty practice
- Paid Time Off (PTO) and Paid Holidays
- Opportunities for Professional Growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
