Front Desk Coordinator

The Joint Chiropractic•Las Vegas, NV

14h

About The Position

Foster a clinic environment that provides exceptional customer service and delivers best in class patient experiences, ensuring patient-centered care is top priority.

Requirements

Determination to provide the highest levels of customer service
Enthusiastic about helping others and participating in a team environment
Strong organizational skills coupled with the ability to prioritize and multi-task
Polished, professional image representative of the brand
Believes in a Wellness lifestyle and preventative care
Proficient with Microsoft Office and social media platforms
Willingness to learn and grow
High School Diploma or equivalent, Associates degree or higher preferred
1-2 years Retail sales experience and/or marketing experience; office management a plus
Confidence in presenting and selling memberships and visit packages
Able to use office equipment—computer, scanner, fax and phone system
Flexibility to work weekends and evenings as required
Ability to lift and carry 20 pounds
Ability to sit and stand with reasonable accommodation

Responsibilities

Exemplify the Joint Ventures Culture by staying true to the Core Values, communicating the Vision and executing the Mission every day
Create a warm and welcoming clinic environment focused on patient-centered care
Communicate the brand’s mission through patient orientation and clinic tours
Educate patients on the benefits of chiropractic, our care options and services
Manage clinic’s patient flow in an organized manner to ensure maximum efficiency
Sell Wellness Plans and Packages best suited for patients based off of doctor’s prescribed treatment plan
Assist patients with the completion of required forms
Drive to achieve clinic and company goals through execution of best practices and brand standards
Perform daily clinic operations including phone system management, transaction completion through POS software, patient account management, cleaning duties, inventory assessment, etc.
Support and follow company’s policies and procedures
Participate in marketing opportunities to support positive clinic health and growth
Contribute to a positive, healthy workplace culture that strives on team dynamics
Complete and accommodate additional tasks as required by the needs of the company