Front Desk Host

Northglenn • Northglenn, CO

1d • $16 • Onsite

About The Position

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop , we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host ! Help keep the party going at our Northglenn, CO barbershop. Is becoming a Front Desk Host right for you? This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment! In Northglenn, we're committed to providing top-tier experiences for both our clients and team members. Our shop offers a full range of grooming services designed to bring each client's vision to life, helping them express their style with confidence. We go beyond expectations, and our team is always honing their craft, learning new techniques, and staying ahead in the industry. We don't just offer jobs-we create career paths where creative, client-focused professionals can grow and thrive. If you're ready to invest in your future and make an impact in the Northglenn community, apply today and become part of the Floyd's 99 family! At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!

Requirements

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Responsibilities

• Answering phone calls
• Scheduling appointments
• Answering questions
• Taking messages for staff
• Speak with customers about their desired services
• Give customers pricing information
• Upselling treatments or products when possible
• Generate quotes
• Figure out wait times
• Assist with general cleaning duties
• Maintaining a positive, seamless retail environment

Benefits

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed