Front Desk Patient Services Representative

MERCY HEALTH SERVICES INC • Lewisburg, TN

21h • Onsite

About The Position

Mercy Community Healthcare is looking for an energetic, self-motivated Front Desk Associate in Lewisburg, with a passion for making a difference in the lives of those we serve in our community. Mercy's Mission: The mission of Mercy Community Healthcare is to reflect the love and compassion of Jesus Christ by providing excellent healthcare to ALL and support to their families. We provide care to the uninsured, underinsured and insured through pediatric and adult primary care, mental and behavioral health services, and care coordination. What Is in It for You? Work for a place with mission and purpose. Work with great people around you. Great benefits like Medical, Dental, Vision, PTO, and 401(k). Make a difference in your community. What Is This Job All About? Making a great first impression when you greet our patients. Collecting appropriate information and data. Verifying insurance coverage including but not limited to copay/deductible payments. Collecting appropriate payments. Directing patients to the appropriate area of the clinic. Scheduling appointments. Answering phones. Schedule will be Mon-Thurs from 8 AM - 7 PM.

Requirements

• High School Diploma or GED required.
• 2-3 years' experience in a high-volume office doing data entry and medical office management preferred.
• Demonstrated ability to use MS Office - Word, Excel, PowerPoint.
• Organizational skills including task prioritization and time management.
• Excellent communication both on the phone and in person.
• Provide outstanding customer service and leverage interpersonal skills to meet the needs of patients.
• Dedication to teamwork.
• Consistent dependability and personal initiative.

Nice To Haves

• Bilingual in Spanish and English highly preferred

Responsibilities

• Making a great first impression when you greet our patients.
• Collecting appropriate information and data.
• Verifying insurance coverage including but not limited to copay/deductible payments.
• Collecting appropriate payments.
• Directing patients to the appropriate area of the clinic.
• Scheduling appointments.
• Answering phones.

Benefits

• Medical
• Dental
• Vision
• PTO
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED