Front Desk Receptionist (Full-time & Part-time Mobile Health Unit Opportunities)

Alabama Regional Medical Services • Birmingham, AL

20h

About The Position

Are you passionate about helping others and ensuring a welcoming experience? We are seeking dependable and customer-focused professionals to join our healthcare team as Front Desk Receptionists. Opportunities are available for both a Full-Time Clinic-Based Receptionist and a Part-Time Mobile Health Unit Receptionist . In these vital roles, you’ll serve as the first point of contact for patients and visitors — supporting daily operations, managing patient flow, scheduling appointments, and providing excellent customer service in either a clinic or community-based mobile care environment. The Mobile Health Unit position requires flexibility and travel to various community locations, while the Full-Time role is primarily clinic-based with occasional site travel as needed.

Requirements

• High school diploma or GED required
• Minimum 6 months of experience in a medical, front desk, or office setting preferred
• Strong communication, organizational, and customer service skills
• Experience with patient scheduling and insurance verification preferred
• Ability to work independently and adapt in a fast-paced environment
• Friendly, dependable, and professional demeanor
• Reliable transportation and willingness to travel between sites (required for mobile role)

Nice To Haves

• Experience with patient scheduling and insurance verification preferred

Responsibilities

• Greet and check in patients and visitors with professionalism and care
• Maintain patient flow in waiting areas or mobile unit settings
• Schedule appointments and manage scheduling systems accurately
• Answer incoming calls, route inquiries, or take detailed messages
• Verify insurance coverage and collect co-pays and required documentation
• Record patient sign-ins and post payments into the system
• Balance and reconcile daily receipts and revenue reports
• Assist with clerical duties including correspondence, forms, and documentation
• Maintain confidentiality and comply with HIPAA regulations
• Travel between clinical sites or mobile locations as required
• Perform additional administrative duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED