Front Desk Receptionist

The SSI Group, LLC.•Mobile, AL

13h

About The Position

We are looking for a professional and compassionate Receptionist to join our team at Riverchase Billing. In this role, you will be the first point of contact for patients and visitors, providing essential administrative support to our staff while ensuring a welcoming atmosphere. The hours are 8:00am-4:30pm working Monday-Friday.

Requirements

Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Must have good attendance record.
Skilled in maintaining a professional and effective working relationship with other personnel.
Familiarity with administrative duties.
Attention to detail.
Must be able to see clearly with or without corrective lenses and hear clearly with or without aids.
Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard and other office equipment, regularly.
Must be able to proficiently speak, read and write in English.
At least 1 year of clerical experience required.
High school diploma; additional computer training or certification will be an asset

Responsibilities

Greet and assist patients and visitors in a welcoming manner.
Answer incoming calls and manage patient inquiries.
Collect payments for services rendered, processing transactions accurately.
Handle insurance verification and communicate with patients regarding billing inquiries.
Prepare and distribute receipts for payments collected.
Assist with administrative tasks, including data entry and filing.
Coordinate with staff to ensure timely patient check-ins and smooth clinic operations
Manage and process medical record requests from attorneys, liability companies, and other authorized entities while ensuring compliance with HIPAA and legal requirements.
Other duties as needed.