Front Desk Receptionist

Integrity Marketing Group•Missouri Valley, IA

22h•Onsite

About The Position

Front Desk Receptionist Location: WMA - Missouri Valley, IA About Western Marketing Associates Western Marketing Associates Corporation, headquartered in Missouri Valley, Iowa, is one of the leading distributors of life and health insurance products in the nation. In 2021, they supported more than 18,000 independent agents nationwide in placing over $100 million in new insurance premium. Western Marketing is looking to accelerate its growth into the future by combining its family-like atmosphere and unmatched service with Integrity’s world-class technology and resources. For more information, visit www.wmacorp.com. Job Summary The Receptionist will be the first point of contact for our company. The Receptionist’s duties include offering administrative support across the organization, welcoming guests and greeting people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Requirements

Multitasking: Ability to handle multiple tasks and requests at once.
Communication Skills: Excellent written and verbal communication skills.
Organizational Skills: Strong organizational skills with the ability to manage numerous projects and priorities at once.
Customer Service: Strong customer service skills with a focus on delivering a great total customer experience.
Technical Skills: Proficiency in Microsoft Office Suite, especially Outlook.
Teamwork: Ability to work well in a team, collaborating with other team members on projects.

Responsibilities

Front Desk Coverage: Ensure proper coverage during business hours.
Office Maintenance: Keep all areas presentable and track all activity.
Guest Experience: Meet, greet, and direct incoming guests. Validate parking and assist guests as needed.
Meeting Management: Manage conference room calendars via Outlook, reconfirm meetings, and set up catering as needed.
Inventory Management: Maintain and refill office and kitchen supplies.
Mail and Package Handling: Receive, sign, and distribute all incoming packages. Handle mail and distribution.
Event Organization: Organize birthdays or special events as needed.
Communication: Arrange and prepare email correspondence and other communications.
Project Management: Tackle ad-hoc projects efficiently, meeting deadlines, and ensuring completion.
Staff Support: Assist staff members with expense reports, travel, calls, and other needs.
Invoice Management: Track and enter invoices.