Front Desk Receptionist

PCI Municipal Services • Kalamazoo, MI

5d • $18 - $18

About The Position

We are seeking a professional, organized, and customer-focused Front Desk Receptionist to serve as the first point of contact for customers and callers. The ideal candidate will provide exceptional customer service, maintain a welcoming front office environment, and support administrative operations. Work schedule is Monday-Friday from 8am-4pm.

Requirements

• High school diploma or equivalent required
• 1–2 years of receptionist or administrative experience
• Strong verbal and written communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent organizational and multitasking abilities
• Professional appearance and demeanor
• Ability to handle confidential information with discretion
• Strong customer service orientation
• Attention to detail
• Dependability and punctuality
• Problem-solving ability
• Ability to work independently and as part of a team

Responsibilities

• Greet and assist customers in a friendly and professional manner
• Answer and direct incoming phone calls
• Manage payments
• Manage incoming and outgoing mail and deliveries
• Schedule appointments and maintain calendars
• Provide administrative support including data entry, filing, and report preparation
• Assist with office supply inventory and ordering
• Maintain a clean and organized reception area

Benefits

• Health, dental, and vision insurance
• Paid time off
• Retirement plan options
• Annual employee bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED