Front Desk Representative - Pulmonary Associates of Hot Springs

Lifepoint Health • Hot Springs, AR

1d

About The Position

Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. National Park Medical Center, a 163-bed full-service hospital, is a forward thinking, innovative hospital where trust, teamwork and technology come together to make a positive difference in the health of our community and region. Where We Are: Live where others only get to vacation…Hot Springs, located in the gently rolling Ouachita Mountains, offers a unique combination of natural beauty, cultural life, and historical interest. With numerous outdoor activities, art galleries, local shops, and diverse cuisine, Hot Springs has something for everyone. Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off / Extended Illness Bank package for full-time employees Short-term and Long-term disability 100% paid for by the company Employee Assistance Program – mental, physical, and financial wellness assistance Loan repayment, tuition reimbursement and scholarship opportunities for qualified candidates Professional development opportunities, apprenticeship programs, and certification assistance And much more… Position Summary: The goal of this team member is to provide superior customer service to both patients and other staff members.

Requirements

• High school diploma or equivalent.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Familiarity with the use of Microsoft Office Suite; ability to utilize practice management, EMR, and Clockwise software accurately and efficiently.
• Professional appearance and manner.

Nice To Haves

• Knowledge of insurance/medical terms and policies preferred but not required.

Responsibilities

• Greet patients and handle check-in/check-out process, including use of Clockwise system
• Excellent interpersonal skills to effectively and courteously handle patient and family interactions and interactions with other staff.
• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Collect patient payments
• Other duties as assigned.

Benefits

• Health (Medical, Dental, Vision)
• 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Short-term and Long-term disability 100% paid for by the company
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Loan repayment, tuition reimbursement and scholarship opportunities for qualified candidates
• Professional development opportunities, apprenticeship programs, and certification assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees