Front Desk Scheduler - Full-Time or Part-Time

Ocracoke Health Center Inc • Ocracoke, NC

4h • $15 - $17

About The Position

Front Desk Rockstar Wanted!
Be the First Step in Someone’s Care Journey

We’re a small but mighty nonprofit healthcare organization looking for a welcoming, organized, and reliable Front Desk Rockstar to join our team!

In this role, you’ll be the first friendly face our patients see - and the calm voice on the phone when they call. You'll help create a smooth, supportive experience for everyone walking through our doors.

What You’ll Get:
$15–$17/hour, paid biweekly
Medical, Dental, Vision + 401(k) with 2% match
14 days PTO + 5 days Wellness Leave per year + 11 Paid Holidays
Full Time, Monday–Friday schedule (8am–5pm, closed 12–1 for lunch)
A fun, supportive team and meaningful work in your community

Requirements

• High school diploma or equivalent
• At least 1 year of front desk or customer service experience
• Friendly, detail-oriented, and ready to learn

Nice To Haves

• healthcare experience
• bilingual (Spanish/English)
• know your way around Athena EMR

Responsibilities

• Greet patients with warmth and manage appointment scheduling
• Handle phone calls, messages, and voicemails like a pro
• Keep patient info up-to-date and confidential (HIPAA matters!)
• Post payments and support daily front office operations
• Be an essential part of our team with a focus on excellent patient care

Benefits

• Medical
• Dental
• Vision
• 401(k) with 2% match
• 14 days PTO
• 5 days Wellness Leave per year
• 11 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED