GCIC Front Desk Staff (Part-Time)
About The Position
JOB OPPORTUNITY with the Glenview Park District: Customer Service/Front Desk Staff (Part-Time) Glenview Community Ice Center “Recreate” a better life with a career in the field of Parks & Recreation! Glenview Community Ice Center is currently looking to hire part-time Customer Service/Front Desk Staff that has availability to work days, nights, weekends and special events. JOB SUMMARY Responsible for providing excellent front-line customer service to visitors and patrons. Examples of duties include: Greet visitors and answer questions about organization, facilities and programs Answer phone calls and handle appropriately Open and close front desk and offices Register customers for programs, ice rentals, events and memberships; accept payments Balance daily cash drawer and prepare bank deposits Maintain clean front desk and up-to-date bulletin boards and information kiosks Document incidents and accidents Sort and distribute internal and external mail Assist with other administrative duties and special projects/events as needed
Requirements
- High school diploma or equivalent desired.
- Some college is strongly preferred, but will consider related experience or training in lieu of formal education.
- At least two (2) years of relevant experience required.
- Excellent interpersonal and phone skills with a wide range of patrons is required.
- Strong language skills, ability to type at least 35 wpm and proofread/edit documents.
- Ability to multitask and handle various assignments.
- Knowledge of computers and software (Outlook, Word, Excel and Publisher).
- Ability to travel to facilities using personal automobile and work a varied schedule including some nights and weekends.
Nice To Haves
- Some college is strongly preferred, but will consider related experience or training in lieu of formal education.
Responsibilities
- Greet visitors and answer questions about organization, facilities and programs
- Answer phone calls and handle appropriately
- Open and close front desk and offices
- Register customers for programs, ice rentals, events and memberships; accept payments
- Balance daily cash drawer and prepare bank deposits
- Maintain clean front desk and up-to-date bulletin boards and information kiosks
- Document incidents and accidents
- Sort and distribute internal and external mail
- Assist with other administrative duties and special projects/events as needed
Benefits
- Complimentary Park Center Health and Fitness Membership
- Outdoor and Indoor Pool Membership
- Dog Park and Ice Center Membership
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
