Front Desk Substance Use Disorder Technician

Operation PAR, Inc • North Fort Myers, FL

11d • Onsite

About The Position

Operation PAR, Inc. is a non-profit organization offering the full continuum of services for individuals with substance use and/or mental health disorders. PAR has been providing comprehensive behavioral health treatment in west Florida since 1970 through advocacy, education, clinical service, and research. PAR’s Medication Assisted Patient Services (MAPS) Program provides quality out-patient opioid maintenance therapy to individuals suffering from the effects of Opioid Use Disorder (OUD).

Entry level client serving position for individuals with limited counseling skills and/or experience. SUD Techs are responsible for the office duties outlined but not limited to documentation, processing new patient admissions, answering phones and faxes, verifying insurance/grant eligibility and checking in patients. May be responsible for facilitating food and drink sales, reviewing financial documents with patients, accepting payments and bank deposits, and administering drug screens.

Requirements

• High School Diploma / GED required
• Valid Driver's License or state ID card
• Must pass drug screen (https://info.flclearinghouse.com [https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Finfo.flclearinghouse.com%2F&data=05%7C02%7CJake.Shanahan%40ahca.myflorida.com%7C4b82b03a51ad4f4b95a108de4232c2f0%7C583c5f193b644cedb59ee8649bdc4aa6%7C0%7C0%7C639020982980038846%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=xZdgpZEJ7lRUp18fRP71qweuFp0i1gIxOp6MWfK8zlM%3D&reserved=0]) and level II background check
• Must maintain current training as required by Operation PAR, Inc. policies
• Ability to write accurately and legibly
• Ability to sit at a desk and view a display screen for extended periods of time
• Ability to bend, stoop and reach
• Ability to sit in meetings for extended periods of time
• Ability to move throughout program facilities both indoors and outdoors
• Ability to lift and carry 10 pounds
• Good hearing and vision
• Ability to manage time and resources
• Ability to speak coherently and convey concepts
• Computer proficiency required

Nice To Haves

• Administrative/office assistant experience preferred

Responsibilities

• documentation
• processing new patient admissions
• answering phones and faxes
• verifying insurance/grant eligibility
• checking in patients
• facilitating food and drink sales
• reviewing financial documents with patients
• accepting payments and bank deposits
• administering drug screens

Benefits

• 9 paid holidays per year
• 3 weeks of PTO per year (on top of holidays). PTO increases to 4 weeks/year after 2 years of employment, and then to 5 weeks/year after 5 years of employment.
• Medical/Dental/Vision/Life Insurance
• 401k matching
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees