Front Desk Supervisor- The Infinity

Action Property Management • San Francisco, CA

9h • $28 - $31 • Onsite

About The Position

Action Property Management, the leader in community management, is seeking a full-time Front Desk Supervisor to join our team at our luxury association, The Infinity, located in San Francisco.

Schedule: 6:30 AM- 3:00 PM; 5 Days Per Week (Weekends Required)

Compensation: $28.00- $31.00 Per Hour (Depending on Experience)

Requirements

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
• At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach

Nice To Haves

• Hospitality Management college students or recent graduates are highly desired

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
• Maintain the appearance of the front desk area, lobby, and main elevators
• Monitor lobby activity and maintain access control
• Provide concierge services
• Complete Daily Activity Report
• Answer and direct incoming phone calls. Receive and distribute resident parcels
• Address resident and guest concerns and questions
• Demonstrate strong understanding of the association's governing documents

Benefits

• Comprehensive health benefits and paid time off package for qualifying employees
• On-going hospitality and property management training
• Opportunities for career growth and advancement
• Values driven company culture promoting team work and excellence
• medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members
• generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members
• We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed