About The Position

You will learn to oversee the front desk agents; learn to handle walk over procedures; maintain hourly house counts; sell -out controls; room key controls; learn to train staff on upselling techniques; resolve guest concerns; assign tasks to front desk agents; provide training and support to front desk agents; maintain all front desk related equipment and a par stock of supplies; strategies to maximize occupancy and revenue; learn to review Housekeeping reports and follow -up; learn front desk manager duties and responsibilities such as yield management, forecasts, scheduling and staffing processes and daily management meetings.

Requirements

  • NQF 5
  • You are enrolled in a post secondary ministerially recognized academic institution in the hospitality industry OR have a hospitality degree and at least 1 year of recent relevant work experience in the (ultra) luxury hotel industry (outside of the USA) OR have 5 years recent relevant work experience in the (ultra) luxury hotel industry (outside the USA)
  • You have shown consistent career growth over the last years
  • You have shown serious commitment to your most recent employers

Benefits

  • $18.25 per hour
  • Uniform will be offered.
  • Employees have access to a cafeteria that provides lunch or dinner, one meal per day.
  • Any time off is at the discretion of the employer and must be approved beforehand.
  • The hotel recommends candidates to fly into DFW Airport and take an uber or taxi to the hotel.
  • The hotel will also provide housing for the first 14 days of the J1's stay in the States until permanent housing is able to be secured.
  • There is public transportation available, but candidates may choose to purchase a car or other means of transportation if they choose to do so.
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