Front Desk Supervisor

Makeready LLCNorth Charleston, SC
10d

About The Position

An inviting oasis in the heart of one of the world’s most beloved cities, The Ryder is a boutique escape-meets-experience with a pool, coffee bar, and tropical bar made for the independent, fun-loving, and creatively curious spirit in all of us. This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to ensure their team feels empowered to make decisions for the guests and have all of the tools needed to problem solve any issues that arise.

Requirements

  • Prior experience preferred
  • Personable, engaging and professional personality
  • Attention to detail
  • Proven leadership skills
  • Ability to stand for extended periods at a time

Responsibilities

  • Courteously and accurately answer guest inquiries and concerns
  • Use suggestive selling techniques to sell room nights, increase occupancy and revenue
  • Supervise daily shift process ensuring all team members adhere to highest guest service standards
  • Train team members and respond to any problems in a quick manner
  • Fill in, as necessary, at the front desk

Benefits

  • accommodating PTO/PTO exchange
  • medical/dental/vision benefits
  • maternity/paternity leave
  • pet insurance
  • company-matched dependent care & 401k
  • student loan repayment program
  • a wide range of additional ancillary benefits
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