About The Position

Joe V's Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V's operates stores throughout Houston Texas. Joe V's offers BIG savings and creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. If you enjoy working in a fast paced, process oriented environment, join our team and combine your exceptional leadership skills with our promise to our customers to offer the 'lowest prices at the highest value.' As a Smart Shop Exempt Department Manager, you will oversee department operations which could include perishable departments, center store, Inventory Flow, Receiving, and Shelf Edge, with a specific emphasis in your area of expertise. (I.e. produce, market, front end.)

Requirements

  • Completion of H-E-B's or JVSS's Management Training Program
  • Operational / Retail Management experience
  • Leadership experience in a complex environment with multiple direct reports
  • Thorough understanding of retail accounting
  • Experience in ordering, inventory maintenance, and shrink control
  • Leadership skills (people leadership, ownership mentality, know the business, strategic planner, adaptable)
  • Interpersonal skills
  • Must be able to work a flexible schedule, including night shifts
  • Successful completion of JVSS or H-E-B School of Retail Management (SORM)
  • Physical requirements include lifting moderate to heavy loads, bending, pushing / pulling, kneeling, squatting, and standing and walking for long periods of time

Responsibilities

  • Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters
  • Manages people, staffing, and training for area of focus
  • Review and analyze financial and performance reports, identifies and follows up on opportunities / issues
  • Manages Operational Review Team (ORT) related audits and findings
  • Conducts detailed store and/or department walks
  • Maintains work instructions for area of focus
  • Monitors and reports on inventory estimates and Direct Store Delivery (DSD) accounting
  • Utilizes ownership mentality in your department and total store.
  • Create weekly schedules to meet the needs of the business
  • Operate in a cross functional environment
  • Ensure proper order and inventory levels within your department
  • Orders product and performs quality control
  • Participates in the store leadership team to ensure coordination, integration and alignment of total store plans
  • Supports Leadership and Department teams with a total store mindset
  • Manages operations in area of focus; monitors craftsmanship, shrink, safety, and quality assurance
  • Creates actionable plans and follows up on 'What Ifs'
  • Serves as the Brand Promise Champion
  • Focuses on Partner / customer relationships, collaboration, communication, and education
  • Models / cultivates superior customer service across store departments
  • Identifies and develops future talent
  • Models / promotes active engagement with the Community
  • Manages and responsible for overall front end operations
  • Ensure customer service with efficient throughput
  • Ensure all front end operating procedures are followed
  • Manages a large team efficiently
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