Front End Supervisor (FT, Stony Plain Food Store)-North Central Co-op

Co-op•Stony, TX

16h•Onsite

About The Position

Be part of an organization that is fully member-owned, sustainable and believes in initiatives that directly benefit our local communities. North Central Co-op provides goods and services to our local communities within Stony Plain, Edmonton, Fort Saskatchewan, Spruce Grove, St. Albert, Legal, Sherwood Park and Edson. We are proud of our 100,000+ member-owners, our 650+ team members throughout our 20+ Gas Bars, Home Centre, 4 Cardlock/Bulk Fuel Stations, 6 Food Stores, 6 Liquor Stores and Administration Office, in addition to future growth. We invite applications for the position of Full-Time Front-End Supervisor to join our Food Division team at our Stony Plain Food Store located in Stony Plain, Alberta. Open availability is required. Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at www.northcentralco-op.crs [http://www.northcentralco-op.crs/] Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together. The Front-End Supervisor is responsible for overseeing service levels within the Food Store, including adherence to asset protection, safe working conditions, Co-op brand/image standards, and product regulatory requirements.

Requirements

Post-secondary education in related field or equivalent experience is an asset
You have Minimum 1 year of experience in retail and/or customer service, with supervisory and grocery experience preferred
You have strong customer service, communication and problem-solving skills
You’re honest and trustworthy, are results-oriented and strive to be the best in what you do
You believe in building relationships and collaborating to deliver solutions that matter most, and you recognize the value that different perspectives bring to meet shared objectives

Nice To Haves

Post-secondary education in related field or equivalent experience is an asset
You have Minimum 1 year of experience in retail and/or customer service, with supervisory and grocery experience preferred

Responsibilities

Ensures prompt, efficient, and friendly customer service is provided at all times.
Investigates escalated issues and ensures all customer complaints, adjustments, and returns are handled in a quick and efficient manner.
Oversee the front-end merchandising areas, opening and closing out of registers, and reconciling tills following established procedures.
Participate in the training and development of front-end department employees

Benefits

Our Team Members receive competitive salaries, a comprehensive benefits package and an employer-contributed pension plan.
We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

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