Front of House Assistant Manager - Dock 17 at The City Forum

Project 2231 • Clarksville, TN

2d

About The Position

Join Our Food & Beverage Leadership Team at The City Forum!

Do you thrive in a fast-paced, guest-focused environment where hospitality drives the experience? Dock 17 at The City Forum is seeking a Front-of-House Assistant Manager to lead daily operations, support service teams, and ensure every guest leaves with a memorable experience.

As part of Project 2231, a family-owned Hospitality and Entertainment organization, you’ll work in a high-energy environment that values leadership, teamwork, and operational excellence.

Requirements

• Must be at least 18 years old
• Previous restaurant, hospitality, or FOH leadership experience required
• Strong leadership presence and team development skills
• Guest-first mindset with professional communication abilities
• Strong organizational and problem-solving skills
• Ability to stand for extended periods and lift up to 30 pounds
• Comfortable working in a high-energy, fast-paced environment

Responsibilities

• Lead daily FOH operations and provide active floor supervision
• Ensure exceptional guest service standards are consistently delivered
• Greet and interact with guests, assist with service needs, and resolve concerns professionally
• Maintain a strong leadership presence during peak service hours
• Supervise, coach, and support front-of-house staff
• Assist with training, onboarding, and performance guidance
• Promote a positive, accountable, and guest-focused work culture
• Step in to support service positions when needed
• Coordinate service flow between front and back of house
• Assist with scheduling, shift coverage, and labor coordination
• Monitor service speed, cleanliness standards, and safety compliance
• Support cash handling procedures and shift reporting
• Assist with inventory oversight and supply restocking
• Ensure FOH areas remain clean, organized, and guest-ready
• Enforce food safety, sanitation, and workplace safety standards
• Complete opening, mid-shift, and closing leadership duties

Benefits

• Competitive pay based on experience
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)
• Paid Training
• Employee Discounts
• Employee Referral Program
• Employee Assistance Program
• Supportive, team-oriented work environment
• Growth opportunities within Project 2231 locations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed