Front of House Manager- Coastal Orange Beach

Coastal Orange BeachOrange Beach, AL
2d

About The Position

The Front-of-the-House Manager must possess leadership skills to effectively manage and coordinate the entire front-of-the-house team while making sure the restaurant is profitable and in line with goals set by management. The Front-of-the-House Manager position also requires exceptional skill in welcoming, serving, and interacting with guests to ensure they receive the best possible experience while dining.

Requirements

  • Proficient understanding of professional front-of-the-house procedures
  • Must be able to speak read and understand English
  • Commitment to quality service and food and beverage knowledge
  • Understanding and knowledge of safety, sanitation, and food handling procedures
  • Ability to work in a team environment and to work calmly and effectively under pressure
  • Must be able to work nights, weekends, and some holidays
  • Must have problem-solving abilities, be self-motivated and organized
  • Takes pride in the workplace as demonstrated by keeping area neat and tidy and Encourages and promotes positive behaviors in coworkers
  • Takes ownership for the job by maintaining efficiency and quality of work and showing accountability for all functions of the job
  • Ability to work in a standing position for long periods of time
  • Ability to move, and transport food carts, equipment, and supplies
  • Be able to reach, bend, stoop and frequently lift up to 35 pounds and occasionally lift/move 50 pounds
  • 2-years experience as a Front-of-the-House Manager in a restaurant is required
  • Serve Safe Manager certification
  • Previous management/supervisory experience
  • Intermediate computer knowledge

Responsibilities

  • Possession of excellent people skills to ensure positive interaction with guests and employees and the ability to maintain professionalism when dealing with upset guests or employees
  • The capability of managing and working alongside the front-of-the-house team
  • Continuous observation and awareness of all details of the front-of-the-house employees to provide top-notch service
  • Sustain an impeccable appearance as they are in direct contact with the guests daily
  • Organization of daily tasks, preparation of the front of the house schedule, completion of daily administrative tasks, and ensures all front-of-the-house employees adhere to all company policies and procedures
  • Aid in the recruitment of the front-of-the-house team alongside the GM
  • Anticipating and understanding problems that may arise and the ability to make the right decision when put into a problematic situation
  • Assisting the GM to help meet the needs of all profitability objectives
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