Front Office Agent

EOS • Ponchatoula, LA

1d

About The Position

Front Desk Agents handle the routine office work and administrative responsibilities of the resort, working closely with the Front Office Supervisor and other team members.

Requirements

• High School Diploma or GED
• Strong customer service skills
• Excellent telephone skills
• Good problem-solving skills
• Maintain a professional appearance
• Intermediate to advanced computer proficiency, ability to use Microsoft Office Suite
• Ability to work flexible hours including PM shifts, weekends and holidays.

Nice To Haves

• Administrative experience
• RV resort office or hotel front desk experience

Responsibilities

• Greet and welcome guests on the property
• Sort through and send resort comments, suggestions, and complaints to the Resort Manager
• Check guests in and out for their reservations
• Assist guests with making future reservations both in person and over the phone
• Maintain petty cash fund
• Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
• Ensure office supplies are sufficiently stocked and prepare supply orders as needed
• Perform hourly camp checks to ensure guests are following park rules and checking for trespassers on property
• Other duties as assigned
• Housekeeping
• Bartender

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED