Front Office Assistant
About The Position
At Peak Family Dental Care, we value our patients. Through friendly interactions, quality dental work you can trust, and continuously evolving advanced solutions, our patients can be sure they are receiving the best care in Cottonwood, Sedona, and Flagstaff, AZ. Each dentist at our practice strives to help you receive the same level of dental care we provide to our own families with personalized cosmetic, restorative, and general treatments that are held to the highest standards. We also provide pediatric dentistry, periodontal care, TMJ, dental implants, implant-supported dentures, hybrid dentures, and sleep apnea treatment, as well as some oral surgery procedures to maintain all aspects of your family’s oral health. Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.
Requirements
- Prior Dental Office experience - minimum 1 year required
- Prior EagleSoft experience preferred
Responsibilities
- Build and maintain productive schedules for our doctors and hygienists
- Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
- Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
- Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
- Assist patients with understanding their treatment plan and increase dental case acceptance
- Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
- Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Benefits
- Accrued PTO & 8 Paid Holidays
- Paid Parental Leave
- Medical/Vision/Dental Benefits
- 401k Match
- Professional Growth and Career Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
