Front Office Coordinator

All Care Therapies • Las Vegas, NV

3d • $16 - $19 • Onsite

About The Position

Responsible for overseeing administrative operations related to patient intake, scheduling, documentation, and ongoing support throughout the patient care journey. This role ensures seamless coordination of patient-related processes, including referral intake, scheduling and managing patient appointments, and supporting care through discharge and post-discharge follow-up. The position also supports therapists with therapy-related tasks and techniques as directed to assist with effective treatment delivery, while maintaining compliance with legal and organizational protocols.

Requirements

• Minimum of one year of prior experience in a fast-paced medical environment, specifically in an intake coordinator or comparable position, is required
• High school diploma
• Proven experience in office management, healthcare administration, or related fields
• Excellent organizational and communication skills
• Ability to handle sensitive information with discretion and professionalism
• Proficiency in electronic health records (EHR) systems and standard office software

Nice To Haves

• Bilingual in Spanish, preferred
• Knowledge of healthcare processes, including referrals, authorizations, and legal documentation, is preferred

Responsibilities

• Assist in the patient intake process, including managing referrals, obtaining Primary Care Physician (PCP) signatures, and securing necessary authorizations
• Facilitate communication between patients, legal representatives, and healthcare providers by sending and receiving patient notes, progress reports, and other documentation
• Support ongoing patient care activities throughout the patient’s treatment journey, from initial intake to discharge and post-discharge follow-up
• Respond to patient and parent concerns or inquiries following discharge, providing necessary information and support
• Coordinate with staff to ensure accurate and timely documentation and communication
• Maintain organized, confidential, and compliant records in accordance with legal and organizational standards
• Collaborate with supervisory staff to improve administrative workflows and enhance patient service delivery
• Perform other administrative duties as assigned to support the smooth operation of the office and patient care services
• Schedule, confirm, and reschedule therapy sessions while maintaining accurate calendars for therapists. Communicate with parents and caregivers, ensure patient information is updated, and support smooth daily clinic operations by keeping schedules organized and efficient
• Assist therapists during patient sessions by preparing materials, supporting therapy activities, and ensuring a safe, organized treatment environment

Benefits

• Experience the difference of working with a close-knit team of dedicated therapists who value collaboration, mentorship, and shared professional growth.
• Competitive compensation that recognizes your expertise
• Flexible scheduling that empowers you to maintain work-life balance
• A referral bonus program to reward your network
• A clear pathway for career advancement through leadership development and internal promotion opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED