Front Office / Dental Assistant

Universal Smile CentresElizabethtown, KY
1d$15 - $19Hybrid

About The Position

Our periodontal practice is seeking a reliable, organized, and patient‑focused Front Office / Dental Assistant to join our team. This hybrid role is primarily front office but includes assisting clinical staff as needed. We’re looking for someone who thrives in a fast‑paced environment, communicates professionally, and enjoys being a key part of a small, supportive team.

Requirements

  • Strong organizational skills and attention to detail
  • Comfortable in a fast‑paced clinical environment
  • Professional, friendly communication style
  • Quick learner who follows protocols accurately
  • Team‑oriented and willing to help wherever needed
  • CPR certification
  • X‑ray certification

Nice To Haves

  • Experience with Dentrix practice management software
  • Experience with CareStream Dental imaging software
  • Insurance experience, including: Eligibility and benefit verification Claims management and follow‑up

Responsibilities

  • Maintain and organize patient charts and office records
  • Answer incoming calls with professional phone etiquette
  • Manage daily schedule: Schedule new and returning patients
  • Assist with rescheduling and cancellations
  • Fill open appointment slots efficiently
  • Send correspondence via fax, email, and mail
  • Perform patient check‑in and check‑out procedures
  • Multi‑task effectively while maintaining accuracy
  • Use Microsoft Word for letters, forms, and documentation
  • Navigate computer systems confidently and efficiently; comfortable learning new software
  • Communicate clearly with patients about periodontal procedures and office policies
  • Follow established SOPs with consistency
  • Apply working knowledge of HIPAA and OSHA standards
  • Handle cash transactions, including: Collecting patient payments Preparing end‑of‑day deposit materials (no deposit drop‑off required) Managing petty cash accurately
  • Assist doctor, hygienists, and senior assistant during patient care
  • Turn over operatories and maintain cleanliness between patients
  • Perform sterilization and instrument processing procedures
  • Take digital dental X‑rays and intra‑oral photographs
  • Submit prescriptions electronically
  • Support typical periodontal assisting duties
  • Maintain a safe and compliant clinical environment

Benefits

  • 401(k) eligibility after 1 year of employment
  • Paid Time Off (PTO)
  • Scrub allowance
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