Front Office Float

Women First of LouisvilleLouisville, KY
12h

About The Position

This job includes telephone appointments, front desk, and check out. Essential Duties and Responsibilities Performs front desk check in/registration, telephone appointment scheduling, and check out tasks of which depending on needs of the departments can vary from 7:00 a.m. to 5:00 PM. Requires the ability to be flexible and accommodating as the work day can vary with different needs of the department. Provides excellent customer service in terms of professionalism and responsiveness.

Requirements

  • Ability to work in a fast-paced environment with demonstrated ability to prioritize multiple, competing tasks and demands.
  • Knowledge and use of operation of standard office equipment including computer.
  • Knowledge of Allscripts and Phreesia required.
  • Skill in showing attention to detail.
  • Ability to communicate verbally and in writing.
  • Ability to seek supervisory assistance as appropriate.
  • Ability to maintain a high level of confidentiality when handling protected patient information.
  • Ability to establish and maintain effective working relationships with patients, employees, physicians and the general public.
  • High school diploma or equivalent.
  • Minimum of 1-2 years experience in healthcare front office required in a physician practice.
  • Any equivalent combination of experience and training that provides the required knowledge, skills and abilities.

Responsibilities

  • Performs front desk check in/registration
  • Performs telephone appointment scheduling
  • Performs check out tasks
  • Provides excellent customer service
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