Front Office Integrator and Event Support Officer

Arcfield•Chantilly, VA

2d•Onsite

About The Position

The Sponsor is seeking an experienced and motivated individual to perform in the role of a Systems Integrator. In this position, the candidate will support the Sponsor's Training organization by performing a wide range of duties involving initial project planning, scheduling of materials, coordination of internal and external customers/stakeholders, monitoring of progress, analysis of changes, problem-solving, and support to the Front Office. The SI will work directly with senior managers in the department and assist with developing briefings, plans, and policies so that they successfully execute the mission objectives. Responsibilities include, but are not limited to: Event Support: Develop outline communication plans, identifying the most effective channels and tools to engage audiences and maximize reach Plan, organize, and execute various events while also ensuring events align with the overall mission objectives; may include a range of tasks related to logistics and content Implement event plans, manage logistics, and coordinate with vendors and other IC organizations to ensure smooth event execution Develop and execute marketing campaigns to promote events, including digital marketing, social media, and promotional materials Monitor event performance, track key metrics, and analyze results to improve future events Front Office: Maintain and coordinate responses on official actions and ad hoc taskings Coordinate staff and contractor on/off-boarding activities to include facilities and system accesses Prepare professional briefings and reports on strategic topics Ensure that the Front Office processes are defined and streamlined Provide support to the Sponsor's governance and management processes Assist the team with group awareness and outreach as well as management deconfliction Define and capture requirements by interacting with stakeholders and subsequently conducting independent research and analysis of information in preparation for meetings, seeking information from personnel or appropriate external stakeholders to provide information for meetings and other engagements Collaborate with the Sponsor on support needs and assist with any administrative and programmatic needs Schedule Requirements: The Contractor shall provide on-site coverage as defined by the Sponsor during core hours (0900-1500 EST, Monday through Friday), exclusive of official Federal holidays. Additional Security Review Process: All personnel joining the Sponsor undergo an additional security review that can take anywhere from 7 business days to 45+ days.

Requirements

Must possess and be able to maintain a TS/SCI clearance with Polygraph
BS 10-12, MS 8-10, PhD 5-7
A minimum of three years' experience supporting the customer domain
Excellent written communication skill; ability to apply clear, appropriate, and creative expression in writing for weekly highlights and/or other communication media
Ability to track performance, analyze data, and identify areas for improvement
Excellent interpersonal and oral communication skills, with the ability to clearly express complex thoughts and concepts to diverse audiences at varying levels of understanding
Ability to establish and maintain effective contacts across Sponsor, Directorate, Agency, and IC to positively impact mission delivery
Expertise in managing calendars and details with a multitude of meetings
Ability to compose and maintain documentation such as correspondence, briefings, standard operating procedures, memoranda, reports, and requirements documents
Ability to create professional presentations using PowerPoint, Word, and Excel
Strong organizational skills with attention to detail
Ability to independently manage and prioritize multiple tasks to ensure deadlines are met
Demonstrate resourcefulness in crafting messages for complex issues
Demonstrate an understanding of the communication objectives and how these support customer objectives
Experience in contingency planning and continuity of operations to ensure that mission-critical activities are maintained during emergencies
Able to align internal communications to key change program delivery milestones

Nice To Haves

Familiarity with Image and Publishing Services (IPS)
Familiarity with SLA Management and use with IPS requests

Responsibilities

Develop outline communication plans, identifying the most effective channels and tools to engage audiences and maximize reach
Plan, organize, and execute various events while also ensuring events align with the overall mission objectives; may include a range of tasks related to logistics and content
Implement event plans, manage logistics, and coordinate with vendors and other IC organizations to ensure smooth event execution
Develop and execute marketing campaigns to promote events, including digital marketing, social media, and promotional materials
Monitor event performance, track key metrics, and analyze results to improve future events
Maintain and coordinate responses on official actions and ad hoc taskings
Coordinate staff and contractor on/off-boarding activities to include facilities and system accesses
Prepare professional briefings and reports on strategic topics
Ensure that the Front Office processes are defined and streamlined
Provide support to the Sponsor's governance and management processes
Assist the team with group awareness and outreach as well as management deconfliction
Define and capture requirements by interacting with stakeholders and subsequently conducting independent research and analysis of information in preparation for meetings, seeking information from personnel or appropriate external stakeholders to provide information for meetings and other engagements
Collaborate with the Sponsor on support needs and assist with any administrative and programmatic needs