About The Position

Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow. IMS, is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Front Office Representative in our Primary Care. The Front Office Representative is responsible for answering the phone, scheduling patients, check in and check out, but may assist with insurance authorization/verification, and other office functions. This position will be heavy on phone support and customer service with patients.

Requirements

  • At least 1 years’ experience preferred
  • Verification of insurance experience

Nice To Haves

  • Bilingual Preferred

Responsibilities

  • Provide office support to front office staff in order to ensure efficiency and effectiveness of office flow.
  • Check patients in and out
  • Receive direct and relay telephone messages
  • Efficient patient scheduling
  • Maintain and keep an updated scanning/filing system
  • Have an understanding of insurance referral processes
  • Provide word-processing and secretarial support
  • Ability to multi-task and execute delegated duties

Benefits

  • Medical, Dental, and Vision benefits
  • 401k match available
  • Paid Time Off
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