Front Office Supervisor
About The Position
Since 1913, the Grande Colonial has provided an exceptional guest experience and genuine, friendly service. We continue to “Make History Every Day” by building authentic, personal connections with every guest. Our employees and the core values are the essence of our company- our culture, our brand- and what have made us so special for more than a century. We love what we do and it shows! More info about the company can be found at www.gclj.com. The Front office Supervisor trains and supervises, the front desk, reservations and the bell/valet staff. They act as the Front office Manager in their absence. They assist with reservations and bell/valet necessities. They read all communications logs and make relevant entries. They are responsible for shift closing reports for front desk agents, key audits and money handling.
Requirements
- Ideal Candidate has previous experience in a hospitality resetting.
- Is familiar with Front Office Operations.
- Has supervisory and money handling experience.
- Has open availability and understands guest centric service.
Responsibilities
- trains and supervises, the front desk, reservations and the bell/valet staff
- act as the Front office Manager in their absence
- assist with reservations and bell/valet necessities
- read all communications logs and make relevant entries
- responsible for shift closing reports for front desk agents, key audits and money handling
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What This Job Offers
Education Level
No Education Listed
