Front Office Support

Signet Jewelers • Boca Raton, FL

1d

About The Position

With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors. What is the Upside? Investment in your career development Empowering you to take control of YOUR own career path within Diamonds Direct Exposure to all other departments within our organization A family-oriented culture unlike any other Encouraging environment that promotes teamwork and furthering education within the jewelry industry What does it take to be a Front Desk Professional? Always keeping the customer first and providing a top notch, luxurious experience The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE) Well organized and a keen eye for detail Ability to multi-task Professional demeanor and appearance A natural talent for customer service Ability to maintain composure in high pressure, fast-paced environment

Requirements

• Previous customer service/front desk experience
• Excellent oral communication skills
• Proficient computer skills
• Must be able to work Saturdays

Nice To Haves

• Experience in a luxury retail environment preferred

Responsibilities

• Answer and direct calls of multi-line phone system
• Assist with inventory counts
• Store opening and/or closing procedures
• Type appraisals
• Prepare outgoing mail

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed