Fulfillment Lead

Lahlouh•Burlingame, CA

3d•$25 - $28•Onsite

About The Position

Lahlouh’s business model is built on solving end to end supply chain problems not simply processing transactional print orders. Lahlouh is a partner that focuses on developing collaborative, comprehensive solutions that endeavor to meet all the communication needs of our clients’ dynamic and evolving marketplaces. Lahlouh's mission is to provide the highest quality, most cost-effective business communications solutions available. Position: Fulfillment Lead Reports to: Director Fulfillment and Warehouse Operations FLSA Status: Non-Exempt Location/Shift: Burlingame CA/ Day Shift Position Summary The Fulfillment Lead and Liaison is responsible for managing and assisting the Fulfillment Team in the day-to-day activities of executing Fulfillment Orders and Campaigns. This individual will coordinate with Online, Print and Promo Project Managers to facilitate the smooth role out of daily Online Fulfillment orders to include ongoing and unique campaigns. You are the “go to” person for in the Fulfillment Department for Fulfillment order related status, questions, and support. 164

Requirements

High level of ERP and WMS experience
Experience in a fulfillment/warehouse/distribution operation
Experience managing a team to meet quality and efficiency metrics.
Experience with international shipping
Excellent oral and written communication skills
Proficient PC skills including Excel, Word, Email
Candidates must have a strong knowledge of inbound and outbound warehouse processes with at least five years of experience in a similar environment
A bachelor’s degree in a related field and five years or related work experience, or an equivalent combination of education and work experiences as a front-line manager in a fulfillment, warehouse, or manufacturing operation

Nice To Haves

Experience working with some combination of cGMP, SPC, six sigma, lean manufacturing, ISO 14000 Environmental
APICS certification
Experience in Print and Paper converting Industry.
Data Management, Data Mining and Reporting

Responsibilities

Run daily reports to plan and manage daily workload.
Pulling Orders, Shipping Domestic and International.
Fed X Batch Shipments (Distro)
Assuring Quality Control
Expediting Rush Orders
Applying Freight Charges to PSI
Troubleshoot issues as they occur.
Define Wave Picking
Manage Order Priorities
Manage Back Orders
Coordinate Picking Strategies with the Director of Fulfillment
Develop Kitting Strategies
Pre-Assembly
On Demand Kitting
Custom Kitting/Variable/Personalized
De-Kitting /Reworking
Represent Fulfillment in the Weekly Update Meetings (Online, Promo, Fulfillment).
Work closely with PM’s to roll out Online Campaigns.
Assuring workflows are designed and tested.
Reviewing and planning for required capacity.
Manage relationships between PM (Online, Print, Promo) and the Fulfillment department.