Fulfillment Materials Management Manager

Boeing • Everett, WA

2d • Onsite

About The Position

Fulfillment Materials Management Manager Company: The Boeing Company Boeing Commercial Airplanes (BCA) is seeking a Fulfillment Materials Management Manager to join the Supply Chain Fulfillment team supporting BCA Fulfillment Process and Performance program in Everett or Renton, Washington. Position Responsibilities: Provide first-line people leadership (coaching, development, performance management, staffing, scheduling) for curriculum development, trainers/instructors, and standard work coordinators. Lead design, development, review and rollout of curriculum and learning assets for BCA Fulfillment University (classroom, on-the-job training, eLearning, job aids). Oversee Fulfillment Standard Work administration: creation, revision control, dissemination, and site adoption of standard work and process documentation. Ensure training and standard work align to operational metrics and safety/quality requirements. Partner with program fulfillment, operations, engineering, quality, safety, and HR/Learning teams to prioritize training and standard work needs for our fulfillment teams across BCA, and to integrate cross-functional process improvements that affect training and standard work. Establish and monitor KPIs for training effectiveness and standard work compliance (e.g., time-to-competency, training completion rates, standard work adoption, error reduction). Manage training calendars, instructor assignments, and resource allocation across sites to meet production and staffing requirements. Develop and maintain learning roadmaps, training matrices, and competency frameworks for Fulfillment roles. Lead continuous improvement activities (e.g., A3, Kaizen, PDCA) to improve content, delivery methods, and standard work usability. Ensure learning materials and standard work comply with Boeing policies, regulatory standards, and document control practices. Facilitate periodic audits, assessments and feedback loops to validate training effectiveness and standard work accuracy. Travel as required to support Everett, Renton and North Charleston fulfillment operations and to deliver or oversee training and implementation activities. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

Requirements

• 3+ years leading training, instructional design, or standard work/document control programs in a manufacturing, aerospace, or complex operations environment
• Demonstrated experience designing and delivering blended learning (classroom, OJT, eLearning) and developing standard work/process documents.
• Strong knowledge of adult learning principles, training needs analysis, curriculum development, and competency-based frameworks.
• Experience with continuous improvement methodologies (Lean, Six Sigma, Kaizen) and using them to improve training and standard work.
• Excellent communication, facilitation and stakeholder management skills across multiple sites and functional groups.
• Ability to analyze training and operational data to drive decisions and improvements.
• Ability to travel up to 15% of the time

Nice To Haves

• Bachelor’s degree in Business, Education/Instructional Design, Engineering, Operations Management or related field, or equivalent combination of education and experience.
• Instructional design and education background preferred — such as a degree or certificate in Instructional Design, Adult Education, Curriculum & Instruction, Learning Technologies, or similar, and hands-on experience applying instructional design models (e.g., ADDIE, SAM).
• Experience in aerospace or aviation manufacturing environments.
• Experience with learning management systems (LMS), authoring tools (Articulate, Captivate), and document management systems.
• Demonstrated success coordinating geographically dispersed teams.
• Instructional design and education skills (preferred) Needs analysis & competency modeling: perform gap analyses and define competency frameworks tied to role-based performance outcomes.
• Instructional systems design: apply ADDIE, SAM or equivalent models to design, develop, implement and evaluate learning solutions.
• Learning content development: create effective instructor-led training, OJT programs, eLearning modules, microlearning, simulations, and job aids.
• Storyboarding & scripting: produce clear storyboards and scripts for multimedia learning and eLearning authoring.
• Adult learning principles & assessment: design learner-centered experiences and valid assessments to measure learning and proficiency.
• Learning technologies & authoring tools: proficiency with LMS platforms, SCORM/xAPI packaging, and authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia).
• Multimedia & visual design fundamentals: apply basic graphic, video, and user-interface design best practices to improve learner engagement and comprehension.
• Evaluation & analytics: implement Kirkpatrick/Phillips models or equivalent to evaluate training effectiveness; use learning and operational data to iterate content.
• Project management: manage content development timelines, stakeholder reviews, pilots, and rollouts across multiple sites.
• Change management & training transfer: design for sustained behavior change and transfer of training to the job floor; support coaches and supervisors to reinforce learning.

Responsibilities

• Provide first-line people leadership (coaching, development, performance management, staffing, scheduling) for curriculum development, trainers/instructors, and standard work coordinators.
• Lead design, development, review and rollout of curriculum and learning assets for BCA Fulfillment University (classroom, on-the-job training, eLearning, job aids).
• Oversee Fulfillment Standard Work administration: creation, revision control, dissemination, and site adoption of standard work and process documentation.
• Ensure training and standard work align to operational metrics and safety/quality requirements.
• Partner with program fulfillment, operations, engineering, quality, safety, and HR/Learning teams to prioritize training and standard work needs for our fulfillment teams across BCA, and to integrate cross-functional process improvements that affect training and standard work.
• Establish and monitor KPIs for training effectiveness and standard work compliance (e.g., time-to-competency, training completion rates, standard work adoption, error reduction).
• Manage training calendars, instructor assignments, and resource allocation across sites to meet production and staffing requirements.
• Develop and maintain learning roadmaps, training matrices, and competency frameworks for Fulfillment roles.
• Lead continuous improvement activities (e.g., A3, Kaizen, PDCA) to improve content, delivery methods, and standard work usability.
• Ensure learning materials and standard work comply with Boeing policies, regulatory standards, and document control practices.
• Facilitate periodic audits, assessments and feedback loops to validate training effectiveness and standard work accuracy.
• Travel as required to support Everett, Renton and North Charleston fulfillment operations and to deliver or oversee training and implementation activities.

Benefits

• Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
• The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager