Fulfillment - Specialist (59587)

Walsworth•Lincoln Charter Township, MI

1d•Onsite

About The Position

The Fulfillment – Specialist coordinates with different departments and acts as a primary contact for internal customers regarding operational issues, monitoring order flow and inventory discrepancies. They will also work in the fulfillment warehouse performing pick-pack activities, handwork, shipping and/or line work.

Requirements

Ability to read, interpret, and follow various business communications.
Ability to effectively communicate within various levels of the organization.
Ability to perform advanced mathematical skills.
Self-motivated.
Ability to prioritize, with strong attention to detail.
Strong organizational skills.
Ability to lead and work closely with a team to ensure high-quality service.
Ability to collaborate with peers and other work groups.
Problem-solving skills.
Working knowledge of e-mail, ePS fulfillment, inventory, shipping software, and Monarch.
High school diploma or equivalent (GED).
Forklift license required or ability to obtain one.
Intermediate computer skills, with proficiency in Microsoft 365.

Nice To Haves

Associate degree or bachelor’s degree from accredited university or college is preferred.
Previous experience with print, press, bindery, and/or similar equipment preferred.

Responsibilities

Maintain the database and load orders accurately.
Identify necessary order edits before release.
Track, cancel, receive and release orders according to schedule.
Facilitate the closure of open and back orders.
Serve as a liaison between Account Management and customers.
Collaborate with different departments to coordinate fulfillment and assembly orders.
Conduct routine cycle count activities and resolve discrepancies.
Receive and inspect inventory from production, warehouse, or receiving.
Pick and pack customer orders according to instructions or set standards.
Operate assembly equipment and perform necessary tasks.
Perform other assigned duties.